PROVO, UTAH (December 15, 2008) - The nation’s down economy has seen a
deterioration of jobs across the country, something some experts say is unlikely to turn
around soon with the unemployment rate at a five-year high. Earlier this month, the
Associated Press reported a near half-million jobs “virtually vanished” in November.
But some Utah companies are still seeing positive results, including Utah-based Pinnacle
Security, and hoping to help turn things around.

“At Pinnacle we feel like we’ve actually been able to help during these hard economic
times,” said Christopher B. Munday, CEO of Pinnacle. “We’ve been creating more jobs
and bringing more people on board and hopefully that helps the local economy during
these difficult times.”

Throughout 2008, Pinnacle employed more than 500 employees at their corporate office
in Utah and another 1,500 sales personnel throughout the United States and Canada.
Continued growth coupled with growth projections in 2009 have the company currently
committing to additional facilities in Utah County.

“While it is difficult to fully understand the impact the economic downturn will have on
our business, we remain very optimistic that Pinnacle will experience significant growth
in 2009,” said Steve Hafen, COO of Pinnacle. “With this growth, it is likely that Pinnacle
will be increasing hiring in the coming months.”

Pinnacle Security is an industry leader in providing quality residential and commercial
security solutions that help individuals realize the peace-of-mind that comes from
protecting the things that matter most. Pinnacle is headquartered in Orem, Utah, and has
sales offices throughout North America. Founded in 2001, Pinnacle is a long-standing
partner of the Better Business Bureau. For more information, please visit
http://www.pinnaclesecurity.com.

Home Security Monitoring

Of all the home security features that are available with home alarms the system’s capacity to dispatch the police is often the most overlooked. Traditional alarm systems are designed to simply send a signal to a dispatch station which, in turn, contacts the local police department for dispatching an officer. As with all alarms, of course, the dispatch station will contact someone in the home in order to verify the authenticity of the emergency. Without over-the-phone confirmation of the emergency, however, the police can only be dispatched on an unconfirmed break-in which doesn’t carry nearly as high a priority. The significance, then, is that during a real home emergency how could anyone expect an intruder to answer the phone and verify the break-in?! This has resulted in many poorly dispatched break-ins because many service providers (even though the actual alarm system hardware may be the newest the industry has to offer) simply don’t provide the best monitoring services available.

Two-way voice intercom service has quickly become the superior monitoring service available and certainly has eliminated the limitations that occur with the previous. The feature is very simple: instead of the dispatch station calling you at your home phone number during a break-in they can actually immediately communicate with the homeowner, or verify that there’s an intruder, via an intercom (that works through your phone line) that is built directly into your alarm system. Once activated, the intercom feature’s highly sensitive microphone can easily detect up to 2-3 times more than the human ear is capable of hearing thereby giving the dispatch station the advantage of hearing any movement or communication throughout the entire home. The intercom’s speaker enables a live operator to speak to anyone in the house as well. Obviously, this feature is meant to allow the operator to determine who is in the home or what the intruder is doing. Additionally, this feature provides something of false alarm prevention in that the homeowner, if they’ve accidentally activated the alarm themselves, can simply provide the operator a password which identifies them as the homeowner and the police won’t be sent.

Overall, this service provides a greater level of security by providing the means whereby the police can be more quickly dispatched as well as more efficiently. No longer is it necessary for monitoring companies to guess whether the alarm signal they’re receiving is legitimate or accidentally. Instead, they can just listen!