Your master code is the 4-digit code used to disarm your alarm system. You should choose something that is easy for you to remember, but difficult for anyone else to guess. It is extremely important that your family keep this information confidential to ensure that your home remains secure. Here we’ve provided easy-to-follow instructions on how to change your master code directly from your panel:
Simon XT Panel
You will use the up, down, and OK buttons located in the upper right hand corner of the Simon XT panel, just right of the blue screen. *Note: If you scroll through options too slowly, the system will time-out and take you back to the main screen. If you have this problem, try simply scrolling through the options faster.
1. Press down 4 or 5 times until your screen reads “System Programming.” Press OK.
2. Panel will ask for your current 4-digit master code. Enter in the code and press OK. Screen should read “Access Codes” if you’ve entered it correctly. Press OK.
3. Your screen will now display your current master code. Press OK and it will begin flashing. Type in the new 4-digit code you’d like to use. Press OK to save it and the new code will go solid.
4. To exit programming mode, hit the status button until your screen reads “Disarmed.”
Watch the following video tutorial on how to change your master code:
Pinnacle Security: User Codes from Pinnacle Security on Vimeo.
If you have any trouble or further questions, please don’t hesitate to contact our technical support at 1.866.722.9030